Privacy Policy

Maxtek Optoelectronics Ltd. is part of the Maxtek Optoelectronics Ltd. Group which includes Maxtek Optoelectronics Ltd. and Magnus Technology Sdn. Bhd.. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

Maxtek Optoelectronics Ltd. collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Maxtek Optoelectronics Ltd. with most of the data we collect. We collect data and process data when you:

• Submit a contact form on our website
• Register online or place an order for any of our products or services
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
• Use or view our website via your browser’s cookies.

How will we use your data?

Maxtek Optoelectronics Ltd. collects your data so that we can:

• Attend to your inquiries
• Process your orders
• Email you with special offers on other products and services we think you might like

If you agree, Maxtek Optoelectronics Ltd. will share your data with our partner companies so that they may offer you their products and services.

• Magnus Technology Sdn. Bhd.

When Maxtek Optoelectronics Ltd. processes your order, it may send your data to, and use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Data Security

The safety of your personal data is important to Maxtek Optoelectronics Ltd.. Maxtek Optoelectronics Ltd. uses various technical and organisation measures to ensure that your data is secure. For further information about this, please contact info@maxtekopto.com.

However, the transmission of information via the Internet is not completely secure. Although we take appropriate measures to safeguard against unauthorised disclosures of information, we cannot guarantee the security of your data.

How long does Maxtek Optoelectronics Ltd. keep your personal data

Maxtek Optoelectronics Ltd. will only retain your personal data for as long as necessary to fulfil the purposes Maxtek Optoelectronics Ltd. collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

To determine the appropriate retention period for personal data, Maxtek Optoelectronics Ltd. considers the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which Maxtek Optoelectronics Ltd. processes your personal data and whether Maxtek Optoelectronics Ltd. can achieve those purposes through other means, and the applicable legal requirements.

If you require any further information about how long we retain your personal data, please email info@maxtekopto.com.

Marketing

Maxtek Optoelectronics Ltd. would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

• Magnus Technology Sdn. Bhd.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Maxtek Optoelectronics Ltd. from contacting you for marketing purposes or giving your data to other members of the Maxtek Optoelectronics Ltd. Group.

If you no longer wish to be contacted for marketing purposes, please contact info@maxtekopto.com.

What are your data protection rights?

Maxtek Optoelectronics Ltd. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Maxtek Optoelectronics Ltd. for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Maxtek Optoelectronics Ltd. correct any information you believe is inaccurate. You also have the right to request Maxtek Optoelectronics Ltd. to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Maxtek Optoelectronics Ltd. erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Maxtek Optoelectronics Ltd. restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Maxtek Optoelectronics Ltd.’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Maxtek Optoelectronics Ltd. transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@maxtekopto.com

Call us at: +60 2409 662

Or write to us:

Suite 139, Kompleks Eureka,
University Science Malaysia,
11800, Penang, Malaysia

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Maxtek Optoelectronics Ltd. uses cookies in a range of ways to improve your experience on our website, including:

• Understanding how you use our website

What types of cookies do we use?

There are several different types of cookies, however, our website uses:

• Functionality – Maxtek Optoelectronics Ltd. uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Maxtek Optoelectronics Ltd. uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Maxtek Optoelectronics Ltd. sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Maxtek Optoelectronics Ltd. website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Maxtek Optoelectronics Ltd. keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 15 November 2021.

How to contact us

If you have any questions about Maxtek Optoelectronics Ltd.’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@maxtekopto.com

Call us: +60 2409 662

Or write to us at:

Suite 139, Kompleks Eureka,
University Science Malaysia,
11800, Penang, Malaysia

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Maxtek Optoelectronics Ltd. has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office, which is the UK supervisory authority for data protection issues (www.ico.org.uk).

However, we would be grateful if you would contact Maxtek Optoelectronics Ltd. in the first instance so we can endeavour to deal with your concerns directly.
If you wish to exercise any of these rights, please contact Maxtek Optoelectronics Ltd. at info@maxtekopto.com.